AeroProfessional Limited: Registered in England No. 05532247
AeroProfessional Recruitment Limited: Registered in Ireland No. 641747
AeroProfessional (“we”, “us”, or “our”) is committed to protecting and respecting the personal data that we hold. This privacy statement describes why and how we collect and use personal data and provides information about individuals’ rights. It applies to personal data provided to us both by individuals themselves or by others. We may use personal data provided to us for the purposes described in this privacy statement or as made clear before collecting personal data.
Personal data is any information relating to an identified or identifiable living person. When collecting and using personal data, our policy is to be transparent about why and how we process personal data.
We process personal data for numerous purposes and the means of collection, lawful basis of processing, use, disclosure and retention periods for each purpose are set out in the relevant sections below.
The personal data that is provided to us is provided either directly from the individual concerned, from a third party acting on behalf of an individual, or from publicly available sources (such as internet searches).
Where we receive personal data that relates to an individual from a third party, we request that this third party informs the individual of the necessary information regarding the use of their data. Where necessary, reference may be made to this privacy statement.
We take the security of all the data we hold seriously. Our staff are trained on data protection, confidentiality and security.
We have a framework of policies and procedures which ensure we regularly review the appropriateness of the measures we have
in place to keep the data we hold secure.
All personal data that is provided to us is stored on our secure servers.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website, systems or apps; any transmission is therefore at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
General
We provide services to individuals as well as organisations. The exact data held will depend on the services to be provided.
Where we engage with individuals, we may collect and process personal data in order to establish and/or satisfy contractual or operational obligations. We request that individuals only provide the personal data that is required for us to fulfil our contractual or operational obligations.
Why do we process data?
Where data is collected it is used for a number of purposes, as follows;
What data is processed?
The data that is processed is dependent on the service that is being provided and on the recipient of this service.
How long do we hold data for?
We retain the personal data processed by us for as long as is considered necessary for the purpose(s) for which it was collected. Where personal data is held with a view to placing applicants into job vacancies, we will hold the data for no longer than 5 years after the most recent contact with the applicant or 5 years after the termination of the most recent placement, whichever is later. There may also be occasions which will require data to be kept for longer, however this will typically be for legal purposes.
Our role as a data processor
When supporting some clients with parts of their recruitment process (mainly where candidates apply directly to a client and the client outsources part(s) of the recruitment process to us) AeroProfessional is the data processor and our client is the data controller. Personal data which we process on behalf of our clients is stored on our secure servers and is protected by the same security measures as those which govern how we operate as a data controller.
Why do we process data?
Where we act as the data processor and process personal data on behalf of our clients, this is done for the following purposes;
What data do we hold and process?
Personal data that we hold and process on behalf of our clients may include (but is not limited to) gender, name, email address, date of birth, country of birth, nationality, contact details, corporate contact details, identity document details, job title, employment dates, career history, qualifications, reference information, criminal record details, credit rating details, details of the communication between us and any other specifically relevant data.
How long do we hold data for?
When holding and processing data on behalf of our clients (where each client is the data controller and we are the data processor) we retain the personal data only for as long as our contractual obligations towards each client requires. If a retention period has not been contractually specified, we will hold the data for no longer than 5 years after the completion of the recruitment process to which the personal data relates.
Business contacts
Personal data from our contacts, which covers both potential and prior customers, as well as potential and prior employees are held in our customer relationship management tool (CRM tool).
This information is entered into our systems after contact is made between a staff member of AeroProfessional and an individual or a business contact individual.
Why do we process data?
Where personal data on business contacts is held, it is used for a number of purposes, as follows;
What data do we hold?
Personal data that may be held and processed includes (but is not limited to) name, email address, corporate contact details, job title, details of the communication between us and any other specifically relevant data.
How long do we hold data for?
We retain the personal data processed by us for as long as is considered necessary for the purpose(s) for which it was collected.
Our people
We collect personal data for our people as part of the administration, management and promotion of our business activities.
Our staff handbook explains further how personal data is held for our staff.
Applicants
Where an individual is applying to work for AeroProfessional, personal data is collected through the application process.
There are a number of purposes for which personal data for applicants is collected.
Personal data collected for applicants is held for as long as necessary in order to fulfil the purpose for which it was collected, or for a maximum of one year where those purposes no longer become necessary.
Suppliers
We collect and process personal data about our suppliers, subcontractors, and individuals associated with them. The data is held to manage our relationship, to contract and receive services from them, and in some cases to provide professional services to our clients.
Why do we process data?
What data do we hold?
We will hold supplier’s names, contacts names, and contact details of suppliers.
How long do we hold data for?
We retain the personal data processed by us for as long as is considered necessary for the purpose for which it was collected. Data may be held for longer periods where required by law or regulation and in order to establish, exercise or defend our legal rights.
When people visit our website or use our apps, personal data is collected both through automated tracking and interacting with various forms on the website or apps.
Personal data may be collected when individuals fill in forms on our website or apps or by corresponding with us by phone, e-mail or otherwise. This includes information provided when an individual registers to use our website or apps, to subscribe to our service or to make an enquiry.
The collection of personal data through automated tracking is achieved through the use of cookies. A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the website uses to track the pages you’ve visited, but the only personal data a cookie can contain is information which you supply yourself. A cookie can’t read personal data off your hard disk or read cookies created by other sites. Some parts of our website use cookies to track user traffic patterns. We do this in order to determine the usefulness of our website to our users and to see how effective our navigational structure is in helping users reach certain information.
If you prefer not to receive cookies whilst using our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of our website if you do so. In particular, you may be required to accept cookies in order to complete certain actions on our website, including those which require you to be logged-in. You do not need to have cookies turned on, however, to use/navigate through many parts of our website.
We will only share personal data with others when we are legally permitted to do so. When we share data with others, we put contractual arrangements and security mechanisms in place to protect the data and to comply with our data protection, confidentiality and security standards.
Personal data held by us may be transferred to:
Occasionally, we may receive requests from third parties with authority to obtain disclosure of personal data, such as to check that we are complying with applicable law and regulation, to investigate an alleged crime, to establish, exercise or defend legal rights. We will only fulfil requests for personal data where we are permitted to do so in accordance with applicable law or regulation.
Where possible, personal data resides within the UK territory but may be transferred to, and stored at, a destination outside the European Economic Area (EEA).
Individuals have certain rights over their personal data and data controllers are responsible for fulfilling these rights
as follows:
If you wish to exercise any of these rights, please send an email to dataprotection@aeroprofessional.com.
We hope that you won’t ever need to, but if you do want to complain about our use of personal data, please send an email with the details of your complaint to dataprotection@aeroprofessional.com. We will look into and respond to any complaints we receive.
You also have the right to lodge a complaint with the UK data protection regulator, the Information Commissioner’s Office (“ICO”). For further information on your rights and how to complain to the ICO, please refer to the ICO website https://ico.org.uk/concerns
The data controller for AeroProfessional is AeroProfessional Limited. When supporting some clients with parts of their recruitment process (mainly where candidates apply directly to a client and the client outsources part(s) of the recruitment process to us) AeroProfessional is the data processor.
If you have any questions about this privacy statement or how and why we process personal data, please contact us at:
AeroProfessional Limited, 33 Hercules Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6UU
Updates to this privacy statement will appear on this website. This privacy statement was last updated on 21/05/2018