Privacy Policy

Privacy Policy

This is the website of AeroProfessional Ltd.

AeroProfessional respects your privacy and is committed to protecting the personal information that you share with us. Generally, you can browse through our website without giving us any information about yourself. When we do need your personal information to provide services that you request or when you choose to provide us with your personal information, this policy describes how we collect and use your personal information.

Information Collection

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal interests, and other information when needed to provide a service you requested.

When you browse our website, you do so anonymously, unless you have previously indicated that you wish AeroProfessional to remember your login and password. We don’t automatically collect personal information, including your email address. Our web server do automatically log your IP address (the Internet address of your computer), but not the e-mail address; this is to give us an idea of which part of our website you visit and how long you spend there. But we do not link your IP address to any personal information unless you have logged in to our website. We may obtain information about your general internet usage by recording session information but do not match this
information to identify individuals. We use this information in aggregate to understand how users access our website, to enable us to continually improve the content and user experience on the site. Like many other commercial websites, the AeroProfessional website may use a standard technology called a “cookie” to collect information about how you use the site; we may collect consumer’s domain name, but again not the e-mail address without request.

AeroProfessional collects personal information when you register with AeroProfessional for a AeroProfessional account, when you use certain AeroProfessional products or services, when you register to attend a seminar or participate in an online survey, when you ask to be included in an email or other mailing list, or you submit an entry to a promotion, or when you submit your personal information to AeroProfessional for any other reason. From time to time, AeroProfessional receives personal information from business partners and vendors. AeroProfessional only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Policy and applicable laws.

Access to certain AeroProfessional web pages requires a login and a password. The use of those web pages, and the information or programs downloadable from those sites, may be governed by a written agreement between your employer and AeroProfessional. Unless you request deletion of your personal information as specified below, your personal information may be retained by AeroProfessional to verify compliance with the agreement, log software licenses granted, to track software downloaded from those pages, or track usage of other applications available on those pages.



When personal information is collected, we will inform you at the point of collection. AeroProfessional will not transfer your personal information to third parties without your consent, except under the limited conditions described under the discussion entitled “Information Sharing and Disclosure” below.

If you choose to provide us with your personal information, we may only transfer that information, within AeroProfessional or to AeroProfessional third party service providers with your permission. Upon receiving your permission, we may transfer your information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.

We will always give you the opportunity to “opt out” of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection. In some cases, when applicable, we will provide you with the opportunity to “opt in.” This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted.


Cookies and Tracking Technology

A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites. Some parts of AeroProfessional’s website use cookies to track user traffic patterns. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information.

If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of AeroProfessional’s website if you do so. In particular, you may be required to accept cookies in order to complete certain actions on our website. You do not need to have cookies turned on, however, to use/navigate through many parts of our website, except access to certain AeroProfessional’s web pages may require a login and password.


How We Use Information Collected

AeroProfessional uses information for several general purposes: to fulfil your requests for certain products and services, to personalise your experience on our website, to keep you up to date on the latest service announcements, updates, special offers or other information we think you’d like to hear about either from us, and to better understand your needs and provide you with better services. We may also use your information to send you, direct marketing information or contact you for market research.


New Uses Of Your Information

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability
to opt out of these new uses.


Information Sharing and Disclosure

Your personal information is never shared outside AeroProfessional without your permission, except under conditions explained below.

AeroProfessional may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the service you require; we need to send the information to companies who work on behalf of AeroProfessional to provide a service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or we want to keep you up to date on the latest service announcements, software updates, special offers or other information we think you’d like to hear about either from us (unless you have opted out of these types of communications). We will also disclose your personal information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public or our websites.


Children and Privacy

Our websites do not target and are not intended to attract children under the age of 15.

AeroProfessional does not knowingly solicit personal information from children under the age of 15 or send them requests for personal information.


Third Party Sites

Our website may contain links to websites operated by other companies. AeroProfessional is not responsible for the privacy practices of websites operated by third parties that are linked to our site. Once you have left our website, you should check the applicable privacy policy of the third party website to determine how they will handle any information they collect from you.


Changes to this Privacy Policy

AeroProfessional will amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.


Questions or Suggestions

If you have questions or concerns about our collection, use, or disclosure of your personal information, please contact us online.

For further information or advice please contact AeroProfessional via our online form or call 01252 750 400.