Privacy Policy

1. Important information and who we are

This privacy policy gives you information about AeroProfessional collects and uses your personal data through your use of this website, including any data you may provide when you register with us and/or apply for a role, or where we may collect your personal data from another source, such as a job board.

This website, and our services, are not intended for children, and we do not knowingly collect data relating to children.

This policy applies to:

any candidates we provide work-related opportunities and services
users of our website, and
representatives of our business partners, clients and vendors.

Controller

AeroProfessional Limited is the controller and responsible for your personal data (collectively referred to as “Company”, "we", "us" or "our" in this privacy policy).

2. The types of personal data we collect about you

Personal data means any information about an individual from which that person can be identified.

We provide services to individuals as well as organisations. The exact data held will depend on the services to be provided.

We may collect, use, store and transfer different kinds of personal data about individuals seeking work, and those working within our client’s business, which may include the following:

Identity and contact details, such as your name, address, mobile number and email address.
Personal information such as your gender, date of birth, language, nationality, residence and work permit information and national insurance numbers, marital status, photographs of you, emergency contacts/next of kin information, banking information and copies of identification documents (such as driving licence and/or passport).
Curriculum vitae (cv) and other work history data which may include employment history, job titles, education and qualifications, pay information, other work and knowledge related skills and abilities and job references.
Social media accounts and publicly available information.
Information received as part of any application, such as interview notes and evaluations completed, criminal records and debt information that provided as part of the application, and special categories of personal data such as racial or ethnic origin, sexual orientation, religious or other similar beliefs, and physical or mental health, including disability-related information.
Technical data, such as IP address, browser type, device information, and general website usage data collected through our systems. More information of this can be found in our Cookie Policy here.
Records of our communications with you
Marketing and communication preferences, including your subscription settings and how you interact with our emails and other communications

We also collect, use and share aggregated data such as statistical or demographic data which is not personal data as it does not directly (or indirectly) reveal your identity.

3. How is your personal data collected?

We may collect personal data about you from various sources, which includes, but is not limited to, our website, job boards, when you register on our website or register for any mail alerts related to job or newsletters, social media (such as LinkedIn), at networking events, over the phone, via email, instant messaging, through job applications, from external third-parties who know you (such as current/ex-colleagues) and from referees.

4. How we use your personal data

Legal basis

The law requires us to have a legal basis for collecting and using your personal data in relation to our work-finding services. We rely on one or more of the following legal bases:

Performance of a contract with you: Where we need to perform the contract we are about to enter into or have entered into with you.
Legitimate interests: We may use your personal data where it is necessary to conduct our business and pursue our legitimate interests, for example where we are providing work-finding services to you and our clients. We make sure we consider and balance any potential impact on you and your rights (both positive and negative) before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
Legal obligation: We may use your personal data where it is necessary for compliance with a legal obligation that we are subject to. We will identify the relevant legal obligation when we rely on this legal basis.
Consent: We rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose, for example if you subscribe to an email jobs newsletter.

Purposes for which we will use your personal data

We will collect your personal data (which may include special categories of personal data) and will process your personal data for the purposes of providing you with work-finding services (for both our clients and individuals seeking work). This includes for example, contacting you about job opportunities, registering you on our website and/or systems, assessing your suitability for those opportunities, updating our databases, putting you forward for job opportunities, arranging payments to you and developing and managing our services and relationship with you and our clients.

We also use your personal data to perform data analysis; regulatory purposes; administration; managing our client, vendor, supplier and business partner relationships; to administer and protect our business and this website; operating and improving our services; protecting against and seeking to prevent fraud and other deceptive practices and unlawful activity, claims and other liabilities; enhancing the security of our network and information systems; and complying with and enforcing applicable legal requirements, relevant industry standards, contractual obligations and our policies.

On some occasions we may be required to use your data for the purpose of investigating, reporting and detecting crime and also to comply with laws that apply to us. We may also use your information during the course of internal audits to demonstrate our compliance with certain industry standards.

Direct marketing

You may receive marketing communications from us from time-to-time if you have requested information from us about any job role, applied for a role previously or have submitted your CV to us and you have not opted out of receiving the marketing.

We may send such communications via email or text message to you, where appropriate.

Third-party marketing

We will get your express consent before we share your personal data with any third party for their own direct marketing purposes.

Opting out of marketing

You can ask to stop sending you marketing communications and job alerts at any time by logging into the website and adjusting your marketing preferences or by following the opt-out links within any marketing communication sent to you or by contacting us.

If you opt out of receiving marketing communications, you will still receive service-related communications that are essential for administrative or customer service purposes, for example communications related to any relevant application, reminders for any interviews, updates to any of our policies or terms and conditions and checking that your contact details are correct.

We may obtain data about you from cookies. These are small text files that are placed on your computer/device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

For more information about the cookies we use and how to change your cookie preferences, please see our Cookie Policy.

5. Disclosures of your personal data

We may share your personal data where necessary with the parties set out below for the purposes set out above. This includes:

Clients who have vacancies for job roles which you are interested in, and vice versa candidates who apply for your vacancies.
Your current/former employers who we may seek references from.
Third parties who provide us services and functions, such as conducting employment reference checks; conducting criminal conviction checks; payroll service providers; verifying personal data you have provided from third-party sources; conducting any required tests (such as psychometric evaluations); providing data analytic services; IT and platform services; professional services and advisors; marketing services; and administering surveys on our behalf.
Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. International transfers

We may transfer the information you provide to us to countries outside the UK and/or the European Economic Area (‘EEA’) for the purposes of providing you with work-finding services, whether to our clients or to any service providers. We will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein.

7. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

However, you should be aware that the use of email/the internet is not entirely secure and for this reason the Company cannot guarantee the security or integrity of any personal information which is transferred from you or to you via email/the internet.

8. Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

For example, the Conduct of Employment Agencies and Employment Businesses Regulations 2003, require us to keep work-seeker records for at least one year from (a) the date of their creation or (b) after the date on which we last provide you with work-finding services.

Additionally, we must also keep your payroll records, holiday pay, sick pay and pensions auto-enrolment records for as long as is legally required by HMRC and associated national minimum wage, social security and tax legislation.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

9. Your legal rights

You have a number of rights under data protection laws in relation to your personal data.

You have the right to:

Request access to your personal data (commonly known as a "subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data in certain circumstances. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data (including carrying out profiling based on our legitimate interests). In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your right to object.
You also have the absolute right to object any time to the processing of your personal data for direct marketing purposes.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in one of the following scenarios:

If you want us to establish the data's accuracy;
Where our use of the data is unlawful but you do not want us to erase it;
Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

If you wish to exercise any of the rights set out above, please contact us.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

10. Contact details

If you have any questions about this privacy policy or about the use of your personal data or you want to exercise your privacy rights, please contact us at the following email address: dataprotection@aeroprofessional.com

11. Complaints

You have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). However, before doing so please make sure you have first made your complaint to us or asked us for clarification if there is something you do not understand. The ICO will expect you to have done this before reviewing your complaint.

12. Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regular review. This version was last updated on 1st December 2025.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us, for example a new address or email address.

13. Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.